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The Chatra customer service is excellent and their desktop app simplifies your availability.

Dial 18, 39 02 02 02(Prefix local the STD code) or 18 (toll free) Our executives are available 8 AM - 8 PM from Monday to Saturday We put in our best efforts to resolve every matter reported to us within the stipulated timelines.

We are covered by the Banking Ombudsman Scheme, 2006 of the Reserve Bank Of India.

Besides, the more website traffic you have already, the more you can make out of it with a little help from Chatra. Chatra even lets us create automated messages based on certain conditions — ex.

With Chatra, you get a consistent experience on all platforms and can access useful features like lead/visitor profiles, notes and saved replies. The first weekend we had this installed, it proved its usefulness. a customer that has been stuck on the checkout page for over 2 minutes will be asked if they need live assistance. Easy to use and integrates well with the Mac desktop application. I was looking for an app that would allow me to answer customers questions through my mobile device and then I found Chatra.

Live chat is the best way to fight cart abandonment and avoid potentially costly delays replying to website visitors. Lots of my customers are using it to get in touch with a “quick question” that may not have otherwise been emailed.

For small businesses, each potential customer matters and every single contact is important. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.

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But being big doesn’t mean you aren’t human, or that you should disregard feedback. I’ve been using Chatra for about two weeks now and I’m very impressed!

Chatra allows you to communicate with visitors in a friendlier way, showing the real people behind the company. The live chat allows our customers to get in touch instantly with questions and feedback!

I’ve already had multiple customers reach out through the app and I was able to help them instantly. Absolutely amazing app that looks beautiful on your site and is easy to set up.

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