Outlook quota information not updating

Most ISPs will reveal your used space and total available space for your mailbox when you logon to mailbox via a browser or have carefully documented this in their help pages.When in doubt, you can always still contact your ISP or mail administrator to verify if you are about to reach your quota.

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If both the “Prohibit sent at” and the “Prohibit send and receive at” option for your mailbox haven’t been configured on the Exchange server, then Outlook will not be able to display the quota information.

Your Exchange administrator can find instructions on how to set quotas on a mailbox here; Mailbox Quota Information is not displayed on the Status bar in Outlook 2010 Exchange 2003 and previous nor IMAP, POP3 or Live Hotmail accounts (currently) support displaying Quota information on the Status Bar in Outlook 2010.

All LSE staff and students are allocated a standard 50GB space for their Outlook files, including email messages, contacts, calendar items, tasks list, etc.

While this may sound enormous, if you tend to store photos, videos, sound files and other types of large attachments here, rather than saving such attachments elsewhere, in time you may outgrow even this space.

To test your email account's quota: You can also check the available disk space in a specific c Panel by looking for Disk Space Usage in the left-side panel.

The most common reason incoming email might not be received is the email account exceeding its quota.

(more info on: The total size is not computed on the fly, but updated when data is added to and deleted from the store.

The free space is calculated by taking the maximum mailbox size and subtracting the current mailbox size (PR_PROHIBIT_RECIEVE_QUOTA – PR_MESSAGE_SIZE_EXTENDED) information to be displayed, your mailbox must be located on Microsoft Exchange Server 2007 or on Microsoft Exchange Server 2010.

Your mailbox contains all the folders and subfolders listed beneath your email address (shown at the top of the navigation bar on the left of the Outlook email screen).

You should regularly delete unwanted messages in your Inbox, subfolders and Sent Items folder.

For more information on propagation, see this article: Please ensure that your mail settings are correctly set.

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